SMS Terms & Conditions
Last updated: September 24, 2026
Behnamnia Home Inspections (“BHI,” “we,” “us,” or “our”) provides SMS text messaging to clients who have opted in by checking the optional SMS box on our online booking form or by saying yes when our team asks by phone. Consent is optional and is never required to book. By opting in, you agree to receive the categories of text messages described below.
1. Program Description
The Behnamnia Home Inspections SMS program is a transactional messaging service that supports the scheduling and delivery of home inspection services in California. We use SMS to keep you informed about your inspection from the moment you book until shortly after the inspection is complete.
2. Types of Messages You May Receive
- Appointment confirmations — immediately after you book an inspection.
- Day-of arrival notifications — including ETA updates and rescheduling notices when applicable.
- Report delivery notifications — a link to your completed inspection report.
- Post-inspection follow-up — brief check-in or feedback / review request approximately 48 hours after your inspection.
- Customer service replies — responses initiated by you when you text our office number.
3. Message Frequency
Message frequency varies based on your individual booking activity. A typical client receives between 3 and 6 messages per inspection. We do not send recurring promotional or marketing messages.
4. Message & Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. BHI does not charge a fee for receiving or sending text messages, but standard rates from your wireless provider may apply.
5. How to Opt In
You opt in to our SMS program only in one of the following ways. Opting in is optional and is never required to book an inspection:
- Checking the optional, unchecked SMS box on our online booking form (linked from behnamniahomeinspections.com). The box shows the program name, the message types, frequency, message and data rates, and STOP/HELP instructions.
- Telling a BHI representative yes when they read you the same disclosure by phone while scheduling an inspection. We record the date and time of your consent.
- Replying START, YES, or UNSTOP to a BHI text message to re-enroll after a prior opt-out.
6. How to Opt Out
You may opt out of BHI text messages at any time by replying STOP to any message we send you. You may also reply with END, CANCEL, QUIT, UNSUBSCRIBE, REVOKE, or OPTOUT. Once you opt out, you will receive a final confirmation message and will not receive further SMS communications from BHI unless you re-enroll. Opting out of SMS does not affect any other communications you may receive from us by email or phone in connection with a scheduled inspection.
7. Help
Reply HELP or INFO to any BHI message and you will receive a response with our contact information and the option to opt out. You may also contact us directly at the information below.
8. Supported Carriers
Our SMS program is compatible with all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, and most regional and prepaid carriers. Carriers are not liable for delayed or undelivered messages.
9. Privacy
BHI does not share, sell, rent, or otherwise disclose your mobile phone number or message content to third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Phone numbers and message content are used solely for the purposes described in this policy and as needed to operate, monitor, and improve our SMS service. We may share information with service providers (such as our SMS platform Twilio) strictly to the extent necessary to deliver messages.
10. Changes to These Terms
BHI may update these SMS Terms from time to time. The most current version will always be posted at behnamniahomeinspections.com/sms-terms. Material changes will be communicated by SMS or email when required by law.
11. Contact Us
Behnamnia Home Inspections
Email: behnamniahomeinspections@gmail.com
Phone: (707) 803-8920
Service area: Fairfield, Walnut Creek, and surrounding Bay Area communities, California
